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Individuals & Families

Individual & Family Recovery Assistance

The long-term recovery process is managed by the Unmet Needs Working Group and the Housing Coordination Working Group to support Kerr County and Western Kendall County residents and families. Our primary goal is to help you secure a safe, sanitary, secure, and furnished home and restore personal stability.

Unmet Needs Assistance

This team covers vital needs that fall outside of home repair and insurance claims, ensuring residents have what they need for daily life.

Medical & Mental Health

Support for medical supplies, mental health counseling, and therapeutic services.

Vehicle & Transportation

Assistance with vehicle repair or replacement needed to return to work and daily life.

Rental & Temporary Assistance

Financial aid for temporary housing, security deposits, and rental assistance while homes are under repair.

Other Essential Needs

Support for replacement of essential furnishings, appliances, clothing, and school supplies.

Jobs & Unemployment Assistance

Job loss or reduced hours can stall recovery. If you’re out of work or your hours were cut due to the disaster apply for unemployment or review opportunities through the state portal linked below. Connect with the local resources for assistance in finding employment, a new career, training, child care support, and more!

The Housing Recovery Process

If your home sustained physical damage, assistance is routed through three tracks managed by the Housing Coordination Working Group: HPS SBP Housing Office and Kerr County Habitat for Humanity. Start by completing the Individual Needs Assessment Survey so a case manager can determine the right track and verify documentation. Contact the Kerr Together Disaster Relief Center for more information.

Minor Repair

Quick Return to Work

Quick repairs necessary for immediate reopening and safety compliance.

Major Repair

Complete Structural Restoration

Extensive structural work managed by the GEM Construction Office.

Total Rebuild

Opening Day Ready

Support for reconstruction projects to return businesses to a fully functional state.

Next Steps

To begin the process for any recovery support (housing, financial, or unmet needs), you must complete the initial survey.